EXCELLENCE

• Strive to master the skills needed to do our best work

RESPECT and DIGNITY

• Greet families and co-workers in a warm and welcoming way
• Treat children and families with respect
• Respect the confidentiality of children, families and co-workers

COMMUNICATION

• Work to communicate effectively and listen to children, families and one another, and then respond promptly and reliably
• Keep children and families informed about care and treatment
• Answer telephones in a friendly and professional manner
• Do our utmost to help families understand that their concerns become our concerns. "I can do that" is our service motto.

COOPERATION and FAIRNESS

• Treat each person as an individual, not as part of a group
• In case of disagreement use the following approach: anticipate, acknowledge, apologize and amend.

OFFICE ENVIRONMENT

• Our office is a "playground" where we strive to have fun between our staff and with our families
• Our facility is designed to allow for state-of-the-art technologies in a bright, clean, and playful environment. 

We're Here for You!